Area Leader in Training - Charlotte

Raising Cane's · Charlotte, NC, us

The Area Leader of Restaurants (ALR) is a field-based leader responsible for directing and operating restaurants within an assigned area, while leveraging, directing, and collaborating with the Area Business Unit team. This role is fully accountable for all restaurants within an area including new restaurant growth, revenue and sales growth, profitability, and human capital management. The AL is focused on near-term, restaurant-level results in the area which in turn create sustainable and long-term value for the company.  Your Impact and Responsibilities Restaurant Support: Delivers high-performing and best-in-class operations by leading and inspiring all restaurant crewmembers, identifying areas of opportunity, holding accountability, and celebrating successes in the restaurants  Ensures company restaurant activities and operations are aligned to Raising Cane’s vision, mission, core values, and non-negotiables  Directs and operates restaurants while leveraging, directing, and collaborating with marketing, training, recruiting and growth functional leaders (Area Business Unit)  Builds and executes operational plans from the ground up  Delivers operations performance aligned to sales driven and profit smart philosophy   Trains restaurant leaders to manage and operate Raising Cane’s crew appreciation program  Maintains full responsibility for financial performance that directly impacts area restaurant operations and is accountable to all aspects of the restaurants’ EBITDAR – budget planning, management, and performance  Business Unit Team Support:   Identifies current needs and gaps to directly support from the Business Unit team to achieve desired results  Directs area marketing support by developing and improving plans to effectively utilize media, sponsorships, and active community involvement  Directs area training support to assist underperforming restaurants, certify training restaurants, facilitate rollouts, and assess effectiveness of current training programs  Directs area recruiting support to assess needs, build recruitment strategies, and allocate resources to attract and onboard all levels of restaurant crewmembers  Conducts regular business reviews in conjunction with the Area Business Unit team   RSO and Functional Crew Collaboration: Collaborates with functional leaders to screen and hire best-in-class functional experts for the Area Business Unit team  Collaborates with functional leaders in all personnel management of the Business Unit team which include compensation, performance reviews, expense management, and PTO review and approvals  Provides insight and feedback to RSO and functional crewmembers on the effectiveness and usefulness of all restaurant programs, systems, and tools  Recognizes when potential gaps in support, processes, and/or tools for the restaurants exist and notify the appropriate parties for resolution  Leverages appropriate forums to ensure all RSO and functional crewmembers are aligned to the goals and objectives of the Area Business Unit team  4+ years’ experience in the restaurant industry with multi-unit leadership experience  Multi-unit retail or restaurant operations experience  Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing   Strong decision-making capabilities and able to deliver within tight deadlines   Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills   Able to work effectively and efficiently both independently and collaboratively   Action and results orientated with a strong commitment to quality and date-driven results   Able to see the “big picture” and focus on unit level performance concurrently  Able to work a varied schedule related to business needs including days, evenings, and weekends  Required to liv